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Sage 50 will not start up after logon

Sage 50 general help forum - Free help and support for all general issues
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Viva T
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Posts: 2
Joined: 26 May 2015, 16:52
Sage Version: v2015 21 UK/Europe/Africa

Sage 50 will not start up after logon

Post by Viva T » 26 May 2015, 17:03

Hi there,
I hope someone out there can help me. After a Windows 7 update back in April, Sage 50 has not been able to work after I logon. I have now installed v21 with service pack 4, and it is still not working. The company name comes up, I enter the logon on details - and then nothing! The data is on a server and the 2 other PCs on the network have no problems, only my PC. I have logged onto the PC as administrator, no difference and also logged onto Sage with another username, still no difference. I have uninstalled automatically and manually, it installs the updates when I reinstall and the last time I also had to enter the serial number and key. Can someone throw some light on this please???? I am baffled and desperate at this stage :shock:
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brucedenney
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Posts: 4664
Joined: 28 Feb 2006, 09:56
Sage Version: v30 UK/Europe/Africa

Re: Sage 50 will not start up after logon

Post by brucedenney » 27 May 2015, 13:47

It sounds to me like you may have a broken .net installation

try using the .net repair tool...

http://www.microsoft.com/en-gb/download ... x?id=30135
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.
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Viva T
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Posts: 2
Joined: 26 May 2015, 16:52
Sage Version: v2015 21 UK/Europe/Africa

Re: Sage 50 will not start up after logon

Post by Viva T » 28 May 2015, 16:10

thank you very much, I'll try that :-)
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