Wonder if anyone can help solve this issue.
When a user goes into a product or customer record, the record window opens along with an explorer window with a file address for the attachment folder. It happens whether it has a memo attachment or not, but I would like to stop the file explorer window from opening.
Any ideas?
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Need integration?
- - - - - - - - - - - - - - - - - - with your shipping system - website - invoicing system - crm - cms - manufacturing - order import - back to back orders..
Need a report?
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Want web hosting?
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Sage 50 opening explorer folders
- brucedenney
- Site Admin
- Posts: 4664
- Joined: 28 Feb 2006, 09:56
- Sage Version: v30 UK/Europe/Africa
Re: Sage 50 opening explorer folders
Does this happen on all installations or just one PC?
Does this happen if you open a customer record in the Demo Data?
Does this happen if you open a customer record in the Demo Data?
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Re: Sage 50 opening explorer folders
This happens on all installlations.
Any ideas to the cause, I cannot try with the demo data as it is not currently avaiable.
Any ideas to the cause, I cannot try with the demo data as it is not currently avaiable.
Re: Sage 50 opening explorer folders
Bit more information now, using the demo data it will open an explorer folder when going into a customer record and product record.
It only does this on certain machines, not user linked. A user could change computer and it wouldn't have this problem.
Thanks
It only does this on certain machines, not user linked. A user could change computer and it wouldn't have this problem.
Thanks
- brucedenney
- Site Admin
- Posts: 4664
- Joined: 28 Feb 2006, 09:56
- Sage Version: v30 UK/Europe/Africa
Re: Sage 50 opening explorer folders
I suspect those machines that exhibit this behaviour have something external to sage configured to create that behaviour.
A macro perhaps?
A macro perhaps?
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.
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