change the default layout design of the despatched PRINT GDN

[meshsupplies]

Hi

Can someone tell me where the standard despatched PRINT GDN is on the folder list and how to change it (add logo and boxes etc)

I found one that I thought was it and altered it saved it same name GDNPRINT1.report and then renamed the existing one in that folder with .old extension
Then renamed GDNPRINT1.report to GDNPRINT.report

When I then go into a completed sales order and select despatched tab then the PRINT GDN button it still loads the old layout.

Can anyone tell me where I am going wrong and step by step guide to fixing this


Thanks

Neil

[brucedenney]

There are several reports folders... You need the right one.

In Settings Company Preferences Reports is "use datapath for reports" ticked?

What operating system are you running?

[meshsupplies]

Hi

Use datapath for reports is not ticked in the settings and we are using windows 7

thanks

Neil

[brucedenney]

The path to the reports folder should be...

c:\ProgramData\Sage\Accounts\2012\Company.000\Reports

Program Data is a hidden folder.

You need to put the report in the correct sub folder from here as well.

[meshsupplies]

Hi

I have change file options so I can see all hidden system files but i still do not see the program data file under the reports folder?

The only way i can print one is to a completed sales order - reports - and then select the GDN report which I have altered.

Is there not a way so that it can be selected from the despatch GDNPRNT button?

This seems to still be using a report form different to the one I have changed?

Thanks for your help

[brucedenney]

ProgramData is in the root of drive C: