Need more, need help now?
- - - - - - - - - - - - - - - - - - pay-as-you-go support - no contract - tenth of an hour billing - expert help - fast service - no call queues
Need integration?
- - - - - - - - - - - - - - - - - - with your shipping system - website - invoicing system - crm - cms - manufacturing - order import - back to back orders..
Need a report?
- - - - - - - - - - - - - - - - - - Excel reporting that pulls data from Sage - custom layouts - layouts that change adapt to your brands and/or for drop shipping.
Want web hosting?
- - - - - - - - - - - - - - - - - - Your own domain name - email - a shop - wordpress - woo commerce - ticket systems - help desks - forums - portals

Layouts have gone.

Sage 50 general help forum - Free help and support for all general issues
Post Reply
JamieP
User
User
Posts: 1
Joined: 10 Mar 2011, 12:34
Sage Version: V11 UK/Europe/Africa

Layouts have gone.

Post by JamieP » 10 Mar 2011, 13:59

Hi,

Just installed a server in our office.

We were previously using a networked hard drive to run 5 users but were finsing this really slow. Now that we have installed Sage Line 50 v12 on our server and pointed all the users machines to the data on this we have lost all out report designs and when we need to print sales orders, purchase orders, invoices etc they are gone.

The templates can be found in the c: drive of each machine but we cant get them to come up when requesting print within the software.

Any help appreciated.

Thanks in advance.
Jamie.
Top
happiness
User
User
Posts: 18
Joined: 15 Oct 2010, 16:55
Sage Version: v2009 15 UK/Europe/Africa

Re: Layouts have gone.

Post by happiness » 11 Mar 2011, 14:29

Hi Jamie,

Make sure the layouts folder next to the ACCDATA folder on your server has the layouts in. The Sage program ALWAYS looks for the layouts next to the data.

You can find the data directory in Help > About > System Information > Directories.

Hope this helps.
[Happiness]
Top
User avatar
brucedenney
Site Admin
Site Admin
Posts: 4664
Joined: 28 Feb 2006, 09:56
Sage Version: v30 UK/Europe/Africa

Re: Layouts have gone.

Post by brucedenney » 24 Mar 2011, 09:54

Makes sure you share the right directory, it needs to be "at least" the parent above accdata
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.
Top
Post Reply

Return to “Sage 50 UK version General Help”

Who is online

Users browsing this forum: Semrush [Bot] and 1 guest