SageForum for UK versions of Sage 50- Help and support.

Hi,

We have had a customer go out of business still owing us money. We no have to write this bad debt off. I know that you can go into Write Off / Refund in the Customer screen but it says that nothing is done with that VAT.

How or what do we do concerning to VAT so that we can claim it back ...

It's only because sometimes, If we have been invoiced twice for something on the same order number then I check the other invoice to make sure that it was correct before disputing the invoice.

Or if we return something, we put the po number on the returns note but if it's something we have already ...

Hi dave,

Thanks. We have started to do that for the customer returns i.e made a new template and then just update the ledger when the goods have been returned but I never thought about doing it for the suppliers returns aswell.

I might try and have a look at that; because the people here are a ...

Hi,

I put the invoice number in the ref box. But what I mean is, If I wanted to check what the invoice number was for a purchase order is there a way of clicking on that purchase order and it telling you? Because I have now had to start putting the order number in the ex ref box and looking ...

Hi,

We have started to enter our supplier invoices onto the system in a new way. Before we was just manually putting them onto the sytem but we are now using the purchase order update button to check the prices and quantities etc.

The system is great, my only problem with it there is no way of ...

I think I'm getting myself really confused here

Because I havent got a Location option in the Sales order table to drag over to the Stock Table.

We have the same problem.

This tool that you have, is that something that we could use as well?

Is there any way of creating a returns note within Sage? As it's really hard to track goods which have been returned by the customer / to the supplier.

Regards

Jo

Right,

I've set it back to how it should be and it let me in.

I then dragged the stock into the main section and then dragged the location from the stock table over to the sales_order table. Is that right? As when you then double click the join it say it goes from Location to Order_number ...

Yeh all of our products are now located.

Well when I go to go back into joins to see the properties I get a message say the joins that are used by the reports cant be represented graphically and then it takes me to the text editor and brings up this:

SALES_ORDER INNER JOIN SOP_ITEM ON SALES_ORDER ...

Thank,

I have done what you said, but the locations still dont seem to be appearing when I print out the delivery note. I can see the field when I'm editing the report but when I run a preview it's just blank and I'm not sure what I'm doing wrong?

Thanks.

would you be able to tell me how to put the join in? As I'm not too sure what I'm doing lol.

Hi,

We are trying to get locations onto our delivery notes; so that when the tickets are being picked the guys know where to look in the warehouse.

Is this possible? As we have looked on the report designer and we can't find it in the layout section. I can get a loaction when I print a stock list ...