Returns Notes

[sprog88]

Is there any way of creating a returns note within Sage? As it's really hard to track goods which have been returned by the customer / to the supplier.

Regards

Jo

[brucedenney]

Not that I know of;

[b4daveuk]

I know its not perfect but we use a Purchase order to make a Returns note. I made a new template in report designer (i just copied the the purchase order report and called it RETURNS. After making a return using the puschase order we then print it off using the Returns template we made and then we cancel the purchase order but sage still keeps a log of the return in purchase orders before we save the file we just put D/N in front of the suppliers name so we can easily see which ones are debit notes. But we have to manualy adjust the stock out to put the stock levels right.
Hope this helps, i know its not perfect but it manages to keep track of all returns.

Dave.

[sprog88]

Hi dave,

Thanks. We have started to do that for the customer returns i.e made a new template and then just update the ledger when the goods have been returned but I never thought about doing it for the suppliers returns aswell.

I might try and have a look at that; because the people here are a bit slow in remembering to fill out the manual form lol. so maybe if it's on the system might have a bit more luck.

Regards

Jo