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Locked out - Line 50 2007

Posted: 09 Aug 2008, 17:11
by Alvin
After trying to going through the "convert data to the current version" routine, I received a message telling me that conversion had failed, and that I would have to re-initiallise on re-booting Sage. I was then taken out of the programme.

On trying to get back in, I get a message saying "Unable to access this company" & am locked out. Is there any way I can get back in?

Posted: 13 Aug 2008, 12:00
by brucedenney
Sounds like the data is corrupt.

What version of Sage 50 are you running?

Lock out

Posted: 13 Aug 2008, 12:19
by Alvin
Yes - I think the data was corrupt!

I just found out this morning what files I have to delete to get in again!

Thanks for responding