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Can i alter an invoice that has been posted
Posted: 27 Mar 2008, 10:51
by Huskygirl
Please can anyone help me i have made a mistake and need help. Can i change an invoice that hes been posted. X
Posted: 27 Mar 2008, 12:13
by brucedenney
Yes, and no.
You can change some things but not others.
It depends on
- what you want to change
where you are in the process
if it is a supplier or customer invoice.
if customer if you want to change it in the invoice or finance module
if a caustomer invoice has it been sent to the customer
if you are VAT registered
It would also be helpful to know what version of Sage 50 you are running.
Posted: 27 Mar 2008, 12:30
by Huskygirl
Hi it is a customer invoice and i posted it by accident it has not been sent to the customer it is the wording i need to change not the amount. Please help x
Posted: 01 Apr 2008, 13:39
by brucedenney
You need to raise a credit note to reverse the error and then a new invoice for the correct amount.
If you didn't send the invoice, don't send the credit note either.