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Why is the bank balance showing red in bank screen

Posted: 13 Jun 2007, 12:59
by LesleyD
I am using Sage v11 (00.0016)

My operating system is Windows XP.

The bank balance is in credit by about £15,000. THere is a supplier invoice awaiting payment. I want to pay that invoice. I go into Bank....Supplier, select the supplirt and the invoice is listed (it's about £5000). I put the payment amount in the relevant payment box and Click on Save. My bank balance shows as £10,000 (approx) in black (correct).

However if I close the view and re-open it or do a backup/restore, suddenly exactly the same balance is showing in red. It does not have a minus sign in front of it and it is in credit.

What's happening and is it important????

Posted: 13 Jun 2007, 13:30
by brucedenney
The bank account goes red when you exceed your overdraft facility, this is only a warning indicator it has no other significance.

Perhaps you entered the wrong value for your limit?

Posted: 13 Jun 2007, 13:52
by LesleyD
Thanks Bruce but what is mystifying me is that the bank balance is NOT in overdraft - it is healthily just over £10,000 when it goes red.

I have tried to see if there is a pattern to when it does it by constantly restoring backups and doing test invoices and payments. It seems to be related to some sort of cumulative total of invoice payments for one supplier. Could this be right?

Posted: 27 Jun 2007, 16:06
by brucedenney
The figure set for the minimum balance is typically the overdraft facility, I suspect you have this set to £10000

Posted: 28 Jun 2007, 14:43
by LesleyD
Bruce - thanks. The minimum limit was already set at "0.00" but I changed it to something else, then changed it back to 0.00, saved the change and this has resolved the problem. Thanks again.