sage not loading after splash screen which disappears
Posted: 27 Apr 2016, 17:39
hi
have been running sage instant accounting v22 on 2 machines both on windows 10 for a couple months trouble free, my laptop now only shows the splash screen then disappears, my standalone is working fine, I have tries deleteing queue.dta and accdata but still have the same problem, sage wont help on phone unless I pay. cant understand as I am paying 11.00 per month for the software so surely they should offer support, any assistance would be appreciated, some have suggested loading software again but the link I was sent was only for installation so would have to go back to sage again and get another link or is there another solution
have been running sage instant accounting v22 on 2 machines both on windows 10 for a couple months trouble free, my laptop now only shows the splash screen then disappears, my standalone is working fine, I have tries deleteing queue.dta and accdata but still have the same problem, sage wont help on phone unless I pay. cant understand as I am paying 11.00 per month for the software so surely they should offer support, any assistance would be appreciated, some have suggested loading software again but the link I was sent was only for installation so would have to go back to sage again and get another link or is there another solution