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Amount credited to wrong account, bank reconciled

https://forum.makingithappen.co.uk/viewtopic.php?t=3053

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Amount credited to wrong account, bank reconciled

Posted: 06 Feb 2015, 15:16
by juliekeeble
Hi.
I have posted an amount of £540 to the wrong customer/account and reconciled the bank. What should I do please?
regards
julie

Re: Amount credited to wrong account, bank reconciled

Posted: 06 Feb 2015, 16:06
by brucedenney
If you can't edit the transaction to change the customer do a customer refund and then a customer receipt.
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