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Amount credited to wrong account, bank reconciled

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juliekeeble
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Posts: 1
Joined: 06 Feb 2015, 15:11
Sage Version: v2012 18 UK/Europe/Africa

Amount credited to wrong account, bank reconciled

Post by juliekeeble » 06 Feb 2015, 15:16

Hi.
I have posted an amount of £540 to the wrong customer/account and reconciled the bank. What should I do please?
regards
julie

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brucedenney
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Posts: 4664
Joined: 28 Feb 2006, 09:56
Sage Version: v30 UK/Europe/Africa

Re: Amount credited to wrong account, bank reconciled

Post by brucedenney » 06 Feb 2015, 16:06

If you can't edit the transaction to change the customer do a customer refund and then a customer receipt.
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