Good afternoon all
I am using Sage 50 Accounts 2012 V18.1.0.20 and have previously been able to import product records/data files from excel.
For some unknown reason this is now not possible - I am getting the error message
"Unable to read any fields from the data you're trying to import. Please check the file or try using a different format."
The product records files are quite large could this be the issue?
I have of course tried different formats and the other issue is that this message is being displayed PRIOR to setting the field headings?
The Data Source option is also limited as the button to select "Excel worksheet (*xls,*xlsx) is greyed out and cannot be used?
Any help would be greatly appreciated
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Need integration?
- - - - - - - - - - - - - - - - - - with your shipping system - website - invoicing system - crm - cms - manufacturing - order import - back to back orders..
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IMport Button "Greyed OUT"
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brucedenney
- Site Admin
- Posts: 4664
- Joined: 28 Feb 2006, 09:56
- Sage Version: v30 UK/Europe/Africa
Re: IMport Button "Greyed OUT"
To import form excel format you must have a compatible version of excel installed.
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.
Re: IMport Button "Greyed OUT"
Good morning, thanks for the input, we do have updated ms software and have been able to import records previously, we are at a loss to understand why the import process suddenly decided to abort in the manner described as we have made no changes to the processes previously used?
Any other suggestions would be greatly appreciated
kind regards
Any other suggestions would be greatly appreciated
kind regards
-
brucedenney
- Site Admin
- Posts: 4664
- Joined: 28 Feb 2006, 09:56
- Sage Version: v30 UK/Europe/Africa
Re: IMport Button "Greyed OUT"
What version of MS Office are you now running?
Is it a 32 bit version compatible with the Sage 50 V2012?
Is it a 32 bit version compatible with the Sage 50 V2012?
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.
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