We can not log on to sage on our networked computer
A message comes up "error accessing file on C;\Program Files Line 50
The system cannot find the path specified"
We are using Windows XP
Any Ideas
I am not a computer expert so please be gentle
Cheers
Need more, need help now?
- - - - - - - - - - - - - - - - - - pay-as-you-go support - no contract - tenth of an hour billing - expert help - fast service - no call queues
Need integration?
- - - - - - - - - - - - - - - - - - with your shipping system - website - invoicing system - crm - cms - manufacturing - order import - back to back orders..
Need a report?
- - - - - - - - - - - - - - - - - - Excel reporting that pulls data from Sage - custom layouts - layouts that change adapt to your brands and/or for drop shipping.
Want web hosting?
- - - - - - - - - - - - - - - - - - Your own domain name - email - a shop - wordpress - woo commerce - ticket systems - help desks - forums - portals
- - - - - - - - - - - - - - - - - - pay-as-you-go support - no contract - tenth of an hour billing - expert help - fast service - no call queues
Need integration?
- - - - - - - - - - - - - - - - - - with your shipping system - website - invoicing system - crm - cms - manufacturing - order import - back to back orders..
Need a report?
- - - - - - - - - - - - - - - - - - Excel reporting that pulls data from Sage - custom layouts - layouts that change adapt to your brands and/or for drop shipping.
Want web hosting?
- - - - - - - - - - - - - - - - - - Your own domain name - email - a shop - wordpress - woo commerce - ticket systems - help desks - forums - portals
Can't Log On
-
brucedenney
- Site Admin
- Posts: 4664
- Joined: 28 Feb 2006, 09:56
- Sage Version: v30 UK/Europe/Africa
The path is incorrect the ; should be a : and there should be a \ between program files and sage.
Those could just be errors in your transcription of the error message.
It appears to be looking on it's local C: disk for data, the data would normally be located on the server.
Is this a new installation or has this PC worked fine in the past?
Those could just be errors in your transcription of the error message.
It appears to be looking on it's local C: disk for data, the data would normally be located on the server.
Is this a new installation or has this PC worked fine in the past?
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.
-
Antony65m
-
brucedenney
- Site Admin
- Posts: 4664
- Joined: 28 Feb 2006, 09:56
- Sage Version: v30 UK/Europe/Africa
Sounds like it has lost the data apth.
Find the file called company in the c:\program files\sage\accounts directory edit it with notepad
It contains one line of text being the path to the sage accdata folder.
Change it so it is correct
This could have happened because drive z: got disconnected.
Recent versions of Line 50 no longer require mapped network drives you can use the unc name e.g. \\server\share\directory\accdata
Find the file called company in the c:\program files\sage\accounts directory edit it with notepad
It contains one line of text being the path to the sage accdata folder.
Change it so it is correct
This could have happened because drive z: got disconnected.
Recent versions of Line 50 no longer require mapped network drives you can use the unc name e.g. \\server\share\directory\accdata
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.
Who is online
Users browsing this forum: No registered users and 1 guest