Hi
I use sage accounts 50 2013 version. I have checked an no patches available.
I have a sales invoice dated 27/04/14 and a bank receipt allocated to it on 08/05/14.
I came back from maternity leave and ran my year end. I have since had to delete this bank receipt as it does not exist but the receipt has not been unallocated to the invoice. My actual receipt later in May now shows up on the account as an overpayment (has been reconciled to bank statement)
I think this must be a glitch relating to me running my year end but no idea how to fix it any ideas please?
Many thanks
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Deleted bank receipt not unallocated to invoice
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accountant
- User
- Posts: 1
- Joined: 30 Jun 2014, 05:07
- Sage Version: v2013 19 UK/Europe/Africa
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brucedenney
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- Joined: 28 Feb 2006, 09:56
- Sage Version: v30 UK/Europe/Africa
Re: Deleted bank receipt not unallocated to invoice
When you deleted the Bank Receipt it should have been de allocated from the invoice it was matched against.
What you describe sounds outside the norm some sort of error.
Can you confirm you have run the check data routine and it does not report any errors.
Can you confirm when you drill into the invoice that is is shown as being paid by the deleted transaction.
Can you confirm that the deleted transaction shows in red as a deleted transaction on the account.
Can you post a screen shot of the account history?
What you describe sounds outside the norm some sort of error.
Can you confirm you have run the check data routine and it does not report any errors.
Can you confirm when you drill into the invoice that is is shown as being paid by the deleted transaction.
Can you confirm that the deleted transaction shows in red as a deleted transaction on the account.
Can you post a screen shot of the account history?
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