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Sage Line 50 v12 program hanging

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anyweb

Sage Line 50 v12 program hanging

Post by anyweb » 09 Feb 2007, 15:13

Hi
Can any one help me please?

SETUP: I have a network with 5 computer that connect to a main computer with the sage files on.

PROBLEM: Several times a day sage will freeze and lock every computer that is connected to it.

I am not sure if its Sage or a networking issue? I have recently install Norton 2007 on computers but i have excluded the Sage shared drive and the local sage program folder from all scanning.

Are there any problems or extra exclusion needed to configure Norton?

Does Sage give any type of error log?

Thanks for any help Danny

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brucedenney
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Joined: 28 Feb 2006, 09:56
Sage Version: v30 UK/Europe/Africa

Post by brucedenney » 14 Feb 2007, 14:06

Have you excluded the files from real-time scanning as well as from scheduled scans?

Have you checked all the items on our performance guide?

http://sage.support.makingithappen.co.u ... rmance.htm
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.

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