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payment allocated to incorrect invoice and bank reconciled

Posted: 21 Feb 2011, 16:27
by shannon1
Hi

I allocated a customer receipt to the wrong invoice and have since reconciled the bank account. Can I undo this and allocate to the correct invoice?

Re: payment allocated to incorrect invoice and bank reconcil

Posted: 18 Jun 2013, 14:47
by Gouchy
Firstly note the transaction number of the customer receipt, then go to File/Maintenance, delete the customer receipt transaction. Then exit and re-input the customer receipt, this time allocating it against the correct invoice.