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payment allocated to incorrect invoice and bank reconciled

Sage 50 general help forum - Free help and support for all general issues
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shannon1
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User
Posts: 1
Joined: 21 Feb 2011, 16:21
Sage Version: v12 UK/Europe/Africa

payment allocated to incorrect invoice and bank reconciled

Post by shannon1 » 21 Feb 2011, 16:27

Hi

I allocated a customer receipt to the wrong invoice and have since reconciled the bank account. Can I undo this and allocate to the correct invoice?
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Gouchy
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User
Posts: 4
Joined: 18 Jun 2013, 14:24
Sage Version: v2013 19 UK/Europe/Africa

Re: payment allocated to incorrect invoice and bank reconcil

Post by Gouchy » 18 Jun 2013, 14:47

Firstly note the transaction number of the customer receipt, then go to File/Maintenance, delete the customer receipt transaction. Then exit and re-input the customer receipt, this time allocating it against the correct invoice.
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