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Sage Instant Accounts - PDF Issue

Posted: 21 Feb 2011, 14:22
by steph_n17
Hi All,

I am having another problem now with my Sage Instant Accounts V15.

I am trying to save an invoice as a pdf file, so i can email them to my customers.

I am highlighting the invoice, clicking the print icon at the top of the page, choosing my invoice layout and then changing the report type to file and then clicking generate report. at first it did nothing, there was no file saved or anything. Now the program (SAGE) is not responding.

Any ideas, as it is driving me insane.........

My windows is windows 7 64-bit.

Thanks

Stephanie

Re: Sage Instant Accounts - PDF Issue

Posted: 21 Feb 2011, 17:17
by brucedenney
This is a known issue with Windows 7 64bit
You need to look on the Sage update website for

Sage PDF Driver Update
28/07/2010
sagepdfupdater.exe

This utility installs an updated version of the Amyuni PDF Driver used by Sage products to create reports as PDF files. It corrects many of the reasons for the message: 'Printer not activated".

Re: Sage Instant Accounts - PDF Issue

Posted: 23 Mar 2011, 12:23
by steph_n17
Hi Bruce,

Thank yo uso much for your help. All sorted now. :)

Stephanie