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Sage Instant Accounts - PDF Issue

Sage 50 general help forum - Free help and support for all general issues
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steph_n17
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Posts: 9
Joined: 18 Feb 2011, 16:37
Sage Version: v2008 14 UK/Europe/Africa

Sage Instant Accounts - PDF Issue

Post by steph_n17 » 21 Feb 2011, 14:22

Hi All,

I am having another problem now with my Sage Instant Accounts V15.

I am trying to save an invoice as a pdf file, so i can email them to my customers.

I am highlighting the invoice, clicking the print icon at the top of the page, choosing my invoice layout and then changing the report type to file and then clicking generate report. at first it did nothing, there was no file saved or anything. Now the program (SAGE) is not responding.

Any ideas, as it is driving me insane.........

My windows is windows 7 64-bit.

Thanks

Stephanie
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brucedenney
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Posts: 4664
Joined: 28 Feb 2006, 09:56
Sage Version: v30 UK/Europe/Africa

Re: Sage Instant Accounts - PDF Issue

Post by brucedenney » 21 Feb 2011, 17:17

This is a known issue with Windows 7 64bit
You need to look on the Sage update website for

Sage PDF Driver Update
28/07/2010
sagepdfupdater.exe

This utility installs an updated version of the Amyuni PDF Driver used by Sage products to create reports as PDF files. It corrects many of the reasons for the message: 'Printer not activated".
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.
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steph_n17
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Posts: 9
Joined: 18 Feb 2011, 16:37
Sage Version: v2008 14 UK/Europe/Africa

Re: Sage Instant Accounts - PDF Issue

Post by steph_n17 » 23 Mar 2011, 12:23

Hi Bruce,

Thank yo uso much for your help. All sorted now. :)

Stephanie
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