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Sage doesn't remember my page settings

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Popkiss
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Joined: 24 Apr 2009, 09:12

Sage doesn't remember my page settings

Post by Popkiss » 24 Apr 2009, 09:24

When I go into "Customer Activity" and customise the screen the way I like to view it I would expect the program to remember my custom settings for that screen. But, when I next go into "Customer Activity" I have to customise the screen again. The program doesn't remember my previous settings. I've been through the option screen and played with the "Configurable Columns" section but regardless of the three options I select it doesn't retain my prefered settings. Can anyone please advise me how to resolve this issue? :?

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brucedenney
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Sage Version: v30 UK/Europe/Africa

Post by brucedenney » 28 Apr 2009, 08:34

Version info would be helpful...

Try this..

Tools>Options>Toolbar>

In the middle section (Configurable Columns) see what the settings are and post them here.
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.

Popkiss
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Page Settings

Post by Popkiss » 28 Apr 2009, 12:18

The version is: Sage 50 Accounts Professional 2009 - V15.01.18.0190

At the moment, under Configurable Columns I have it set to "Allow columns to be hidden and resized" But I've tried all three options and non of them save my adjustments. They just go back to a default view the next time I load the page.

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brucedenney
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Sage Version: v30 UK/Europe/Africa

Post by brucedenney » 28 Apr 2009, 13:54

Have you tried logging in as another user? If you log in as Manager does it save the settings?
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.

Popkiss
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Joined: 24 Apr 2009, 09:12

Post by Popkiss » 28 Apr 2009, 14:46

I am logged in as manager. Other two users have limited access. I have noticed that I have the same problem with Sage 50 Payroll V12. I've tried holding down the Shift key when I close the page. Also tried similar combinations with the Ctrl and Alt keys but nothing seems to work.

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brucedenney
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Sage Version: v30 UK/Europe/Africa

Post by brucedenney » 30 Apr 2009, 08:12

Create yourself a login of your own and see if it works.
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.

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