Customer receipt posted twice by erro

[walker]

Hi,

I hope you all are well !

Back in Jun, I posted a customer receipt twice by mistake.
The first one as Receipt on Account, and the second one to mark off invoices.

On Bank account, the first one has been reconciled.
The second one is left unreconciled.

Now I have to delete one of them because that was a duplication.
I don't have an access to 'correction'.
Can I just use 'Customer refund' to get rid of one of them?
If so, which entry should I delete and what month should it be?

I'd appreciate if somebody can enlighten me !

Best regards
Kay

[brucedenney]

Yes, if you do not have access to transaction deletion you can post a refund against the unused duplicate and then match them against each other on the bank account.

[walker]

Thank you Brucedenney,
You are always a big help ! Much appreciated !!

Kay