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Sage Accounts Issue - Cannot print reports

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ITKyle
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Posts: 1
Joined: 14 Jun 2016, 12:11
Sage Version: Other

Sage Accounts Issue - Cannot print reports

Post by ITKyle » 14 Jun 2016, 12:12

Hi All,

First of all, i'm totally new to Sage. I don't deal with it often, i'm doing a project just now and i am struggling with getting Sage to work.

We had Sage accounts (i think it's line 50). We had someone install this on a new Laptop as the old one wasn't good specification. The new Laptop, has Sage installed and they can navigate through different parts of the Software fine.

The issue is that when they go into Invoices and try and preview a report they get 2 error messages that pop up.

The first is:
"Unable to connect to Data Source.
Check Configuration."

The second is:
"Failed to create SG50Launcher::Context"

Does anyone have an idea of why this is happening or if someone can point me in the right place?

Thanks in advance for any help that can be provided.

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brucedenney
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Posts: 4664
Joined: 28 Feb 2006, 09:56
Sage Version: v30 UK/Europe/Africa

Re: Sage Accounts Issue - Cannot print reports

Post by brucedenney » 15 Jun 2016, 08:35

Please can you read and follow the directions in this post.

viewtopic.php?f=1&t=49
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.

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