Hi,
I'm running Sage 50 Accounts Pro (Subscription) v22.0.10.368.
I have an issue where, only in a specific company file, when I try to access Settings > Company Preferences, I'm prompted for password, which when entered causes the program to close. It doesn't matter who is logged in, or which user I'm attempting this from.
to be clear , attempting the same, on the same installation, but from a different company file does not present an issue.
Likely related, I've noticed when I attempt to use the SagePay 'Download Receipts' function in bank, when clicking on 'Download Now' the program closes too.
The entry level sage support team have tried a number of steps, including clean reinstall without success.
Anybody came across this issue before or have any suggestions on how to resolve?
Kind regards,
Steve
Need more, need help now?
- - - - - - - - - - - - - - - - - - pay-as-you-go support - no contract - tenth of an hour billing - expert help - fast service - no call queues
Need integration?
- - - - - - - - - - - - - - - - - - with your shipping system - website - invoicing system - crm - cms - manufacturing - order import - back to back orders..
Need a report?
- - - - - - - - - - - - - - - - - - Excel reporting that pulls data from Sage - custom layouts - layouts that change adapt to your brands and/or for drop shipping.
Want web hosting?
- - - - - - - - - - - - - - - - - - Your own domain name - email - a shop - wordpress - woo commerce - ticket systems - help desks - forums - portals
- - - - - - - - - - - - - - - - - - pay-as-you-go support - no contract - tenth of an hour billing - expert help - fast service - no call queues
Need integration?
- - - - - - - - - - - - - - - - - - with your shipping system - website - invoicing system - crm - cms - manufacturing - order import - back to back orders..
Need a report?
- - - - - - - - - - - - - - - - - - Excel reporting that pulls data from Sage - custom layouts - layouts that change adapt to your brands and/or for drop shipping.
Want web hosting?
- - - - - - - - - - - - - - - - - - Your own domain name - email - a shop - wordpress - woo commerce - ticket systems - help desks - forums - portals
Sage 50 Crashes/Closes when entering Company Preferences
Sage 50 Crashes/Closes when entering Company Preferences
- Sage 50 Accounts Professional 2016 Subscription
- Sage 50 Payroll
- Sage 50 HR 2010
- Sage 50 Forecasting 2007
- Sage 50 Payroll
- Sage 50 HR 2010
- Sage 50 Forecasting 2007
-
brucedenney
- Site Admin
- Posts: 4664
- Joined: 28 Feb 2006, 09:56
- Sage Version: v30 UK/Europe/Africa
Re: Sage 50 Crashes/Closes when entering Company Preferences
Never encountered it.
My thought is that it could be an error in the data set.
I would make a fresh install of Sage on a separate PC, restore the data and see if it still crashes, this would establish the issue as a data problem not a program problem.
This is not going to solve the problem, but it will eliminate or confirm the possibility of an untrapped data error causing it.
My thought is that it could be an error in the data set.
I would make a fresh install of Sage on a separate PC, restore the data and see if it still crashes, this would establish the issue as a data problem not a program problem.
This is not going to solve the problem, but it will eliminate or confirm the possibility of an untrapped data error causing it.
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.
Who is online
Users browsing this forum: Google [Bot], Semrush [Bot] and 1 guest