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Lost MANAGER Password

Sage 50 general help forum - Free help and support for all general issues
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tonycj
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Joined: 18 Mar 2013, 21:45
Sage Version: V09 UK/Europe/Africa

Lost MANAGER Password

Post by tonycj » 14 Mar 2016, 08:48

We bought a company as a going concern running on Sage 50 2013. Unfortunately, a long-lost former employee password-protected the MANAGER username. How can we delete this password?
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brucedenney
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Posts: 4664
Joined: 28 Feb 2006, 09:56
Sage Version: v30 UK/Europe/Africa

Re: Lost MANAGER Password

Post by brucedenney » 14 Mar 2016, 11:36

You can't unless you go to sage, prove who you are and pay them to do it.

If you want me to, I can remove it for £30 ...

http://www.makingithappen.co.uk/sage-su ... ssword.htm
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.
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Ian_C
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Joined: 19 Mar 2016, 10:23
Sage Version: v2016 22 UK/Europe/Africa

Re: Lost MANAGER Password

Post by Ian_C » 19 Mar 2016, 10:32

Hi,

All password decodes are now free for Sage 50 Accounts.

Please call us on 0845 111 5555 and we can arrange for this to be decoded.

For more information please see: https://my.sage.co.uk/public/help/askar ... leid=12536

Thanks,
Ian
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brucedenney
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Joined: 28 Feb 2006, 09:56
Sage Version: v30 UK/Europe/Africa

Re: Lost MANAGER Password

Post by brucedenney » 21 Mar 2016, 11:12

Are they doing this for anyone, even people without cover?

That would be fantastic.
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.
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Ian_C
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Sage Version: v2016 22 UK/Europe/Africa

Re: Lost MANAGER Password

Post by Ian_C » 02 Apr 2016, 11:41

brucedenney wrote:Are they doing this for anyone, even people without cover?

That would be fantastic.
Hi,

Yes even if you don't have Sage Cover this service is now free of charge.

Thanks,

Ian
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