Hello,
We have an issue with an invoice that was created by an IT company that we worked with who were testing importing orders into Sage 50 via Magento/Tradebox.
Somehow they managed to create an invoice that only shows a VAT amount!
I've attached a screenshot which shows what I mean more clearly.
The normal process of crediting an invoice does not work, either by crediting the invoice as a whole or inputing a credit note to match the invoice as it is only for VAT in the second option.
If you have any solutions to how we can rectify the invoice or what other options may be available.
We have looked on the online help plus with some other online forums but nothing seems to cover it.
We have Sage 50 v21 on Windows v.10
Many thanks for any help.
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Invoice created of "only" VAT
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prairietraders
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- Joined: 28 Jan 2016, 19:44
- Sage Version: v2015 21 UK/Europe/Africa
Invoice created of "only" VAT
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brucedenney
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- Joined: 28 Feb 2006, 09:56
- Sage Version: v30 UK/Europe/Africa
Re: Invoice created of "only" VAT
Have you tried doing a batch entry rather than creating it in the invoicing module.
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