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AVG exclusions configuration for Sage Accounts 2015

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Miller
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Sage Version: v2015 21 UK/Europe/Africa

AVG exclusions configuration for Sage Accounts 2015

Post by Miller » 10 Jul 2015, 07:08

Good day,

We are having issues with data corruption and support have advised us to follow their Article Number
12122 to exclude files and folders from the Anti Virus.

We are having problems working out how to add these exclusions to AVG and hoped that someone could assist, particularly with regard to adding for example

*.report
*.layout
*.letter
*.label

and also not understanding regarding criteria files ?

Hope you can help

Thanks

Geoff
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brucedenney
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Sage Version: v30 UK/Europe/Africa

Re: AVG exclusions configuration for Sage Accounts 2015

Post by brucedenney » 10 Jul 2015, 10:52

Are you using the free version of AVG?
What operating system are you using?
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Miller
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Posts: 12
Joined: 28 May 2015, 06:13
Sage Version: v2015 21 UK/Europe/Africa

Re: AVG exclusions configuration for Sage Accounts 2015

Post by Miller » 10 Jul 2015, 11:09

Hi,

No its not the free version they use and the clients are all on Windows 7 - Data is on server which has Server 2012 R2 Essentials.

Regards and thanks

Geoff
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brucedenney
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Posts: 4664
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Re: AVG exclusions configuration for Sage Accounts 2015

Post by brucedenney » 10 Jul 2015, 15:01

I do not use AVG but this link should walk you through it.

You could always ask AVG for assistance.

https://support.avg.com/SupportArticleV ... G-scanning
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