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Corrupted invoices when sent to email box outlook and slow running issues

Sage 50 general help forum - Free help and support for all general issues
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Drumahoe66
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Joined: 21 Jun 2015, 13:29
Sage Version: v2012 18 UK/Europe/Africa

Corrupted invoices when sent to email box outlook and slow running issues

Post by Drumahoe66 » 21 Jun 2015, 13:38

When I select the multi page invoice template in sage 50 which if printed and viewed in sage look fine. However when sent to email and viewed the second page is corrupted and the vat info is missing. Can anyone help as if it looks ok in sage I don't know how to fix this problem.
Also sage running very slowly and when trying to print from the second computer it freezes and only can print after waiting a very long time any suggestions?

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brucedenney
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Sage Version: v30 UK/Europe/Africa

Re: Corrupted invoices when sent to email box outlook and slow running issues

Post by brucedenney » 22 Jun 2015, 09:00

Can you make a separate post about your performance issue with more details.

Do the standard layouts work okay?

You say corruption and a missing vat number...
Can you describe the nature of the corruption ?

Can you email 2 single page invoices in one go without this problem?

Whereabouts in the layout is the missing VAT number? Top - Bottom, footer?

Can you attach the layout you are using to a post so we can look at it?

What happens with a 3 page invoice are pages 2 and 3 corrupted, just page 2 or just page 3?

What sort of attachment is the invoice sent as? PDF,HTML
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.

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