Sage 50 Accounts (Pro) - Service Items

[OceanIT]

Hi all

I've been reading these forums for a while, although this is my first post.

I look after the sage system at my place of work and we are currently looking to restructure a lot of the way we work. One of the things that was suggested, was the way we provide "goods".

Now, we obviously provide products (physical) which we already have set up and all OK. However, as a legacy, we have services (commissioning, project costs, certificates etc.) that are currently set up as Non-Stock items.

The one thing that I can't see in the help files is what exactly is a Service Item ? I was thinking of changing our codes to be service codes, but not sure what Sage 50 actually treats Service Items as.

Any help appreciated.

Kind Regards,
Luke

[brucedenney]

The main difference is the text they have and which part of the layout prints them.

Service items have a long verbose Memo style field of description.

Non Service (Stock and Non-stock) have a Description and 2 comment lines.

[OceanIT]

Thanks for the reply.

I was having problems printing layouts to show both products and services, the service items would not show their description or cost.

I think we will stick to having them as non-stock items if that is the only difference. I wasn't sure if Service Items did something else with the financial side of the system and reporting.

Kind Regards, Luke

[brucedenney]

If you look at the standard layouts you will see that they have multiple sections and eache section has a conditional filter on it.\

There is a section that prints the DESCRIPTION variable and it is set to print on non service items.
There is a section to print the TEXT variable and this is set to print on service items.
There is a section to print the COMMENT1 but only if the COMMENT1 is not blank.

and so on.