The Accountant has left and now its up to me help

[denny]

Our account has left unexpectantly and I have never worked with sage before and I have been given a crash course but with some mistakes as you can see!! I have written an invoice in sage and they paid it by cheque which was lodged in sage, unfortunately the cheque bounced and now i have to delete it from sage please can someone tell me the idiots guide to how and do i have to check the reconciled and non reconciled bank balance first?

And here is number two question I have written an invoice and one of the items on the invoice has the vat and cost price missing from its line, it has been posted and updated is there anyway that I can amend this one item from several on the invoice.

thanks
Denny

[brucedenney]

Sounds like you are out of your depth.

I think you are well advised to learn more about Sage before going much further, or hiring a bookkeeper to help you out.

You didn't say which version you are using so:-

You can delete the bounced cheque using file>maintenance>error corrections

The incorrect invoice can not be "Altered" you must issue an equally incorrect Credit note and then issue a correct Invoice.

[denny]

Thanks for that. But I have in the meantime sorted the invoice and the bounced cheque.......................sorry for being such a nonce but we all have to learn somewhere