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pete500
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Posts: 2
Joined: 18 Feb 2013, 12:54
Sage Version: v2011 17 UK/Europe/Africa

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Post by pete500 » 18 Feb 2013, 12:56

I am on version 17 of Sage and someone has tried to restore a Company from version 18 of Sage.
I have no use or need of this Company data and wanted to delete it and restore my Company on version 17 but I cannot access anything as the screen says data is present from version 18 and no updates are available.

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brucedenney
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Posts: 4664
Joined: 28 Feb 2006, 09:56
Sage Version: v30 UK/Europe/Africa

Re: log in

Post by brucedenney » 18 Feb 2013, 14:45

You need to locate the data folder.

replace the accdata folder with the one from demo data and then you can log in and restore data
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pete500
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Joined: 18 Feb 2013, 12:54
Sage Version: v2011 17 UK/Europe/Africa

Re: log in

Post by pete500 » 21 Feb 2013, 11:06

Thanks very much - back to normal!

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