I've just posted Bank Payments for the month of July 2012 and misposted one item. When I go into corrections and search for the transaction number so that I can amend it, the screen comes up with 'INFORMATION COULD NOT BE FOUND'. All the July 2012 items that I posted show up as posted in the Bank Account No. 1220. Do you have any idea how I can locate the record to amend?!?
(My year end was 30/04/12 and I've not had any problems posting items in the new year so far).
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Missing Data
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brucedenney
- Site Admin
- Posts: 4664
- Joined: 28 Feb 2006, 09:56
- Sage Version: v30 UK/Europe/Africa
Re: Missing Data
Have you run check data to make sure your data is good?
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Re: Missing Data
I'd also be looking for a search that may be applied. Have a look in the top right hand corner for "XX of XX Records matched". If so, click the magnifying glass to the right until it shows "All records".
Also, you could try resorting the columns to refresh the data. Do this by clicking any column header, for example, "No", "Type" or "Account".
Also, you could try resorting the columns to refresh the data. Do this by clicking any column header, for example, "No", "Type" or "Account".
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Alan Clark
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- Joined: 20 Nov 2008, 17:47
Re: Missing Data
Thanks for answers.
I went into 'Corrections and clicked on 'No' which obviously put the transactions in numerical order after which I could find the transaction that I needed to amend.
To be honest, I've never noticed what order the transactions come up in. i.e. Transaction No., Date, Account, etc., but would have thought the default was to Transaction No.
Anyway, thanks for your help.
I went into 'Corrections and clicked on 'No' which obviously put the transactions in numerical order after which I could find the transaction that I needed to amend.
To be honest, I've never noticed what order the transactions come up in. i.e. Transaction No., Date, Account, etc., but would have thought the default was to Transaction No.
Anyway, thanks for your help.
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