Need more, need help now?
- - - - - - - - - - - - - - - - - - pay-as-you-go support - no contract - tenth of an hour billing - expert help - fast service - no call queues
Need integration?
- - - - - - - - - - - - - - - - - - with your shipping system - website - invoicing system - crm - cms - manufacturing - order import - back to back orders..
Need a report?
- - - - - - - - - - - - - - - - - - Excel reporting that pulls data from Sage - custom layouts - layouts that change adapt to your brands and/or for drop shipping.
Want web hosting?
- - - - - - - - - - - - - - - - - - Your own domain name - email - a shop - wordpress - woo commerce - ticket systems - help desks - forums - portals
Sage 50 general help forum - Free help and support for all general issues
-
jacqui wicks
- User
- Posts: 3
- Joined: 04 Jul 2012, 13:54
- Sage Version: v12 UK/Europe/Africa
Post
by jacqui wicks » 04 Jul 2012, 14:11
Hi
I was wondering if anyone can help me we are running line 50 but not sure what version, we have encounted a problem with our service invoices for customers all of a sudden last wednesday it`s picking random numbers to assign to invoices when it normaly runs one after the other, we havent knowingily changed any settings
-
brucedenney
- Site Admin
- Posts: 4664
- Joined: 28 Feb 2006, 09:56
- Sage Version: v30 UK/Europe/Africa
Post
by brucedenney » 04 Jul 2012, 14:14
Unlikely to be random, if you had set your next number back to an early number, it would go through using up all the missing numbers.
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming
Contact me.
-
jacqui wicks
- User
- Posts: 3
- Joined: 04 Jul 2012, 13:54
- Sage Version: v12 UK/Europe/Africa
Post
by jacqui wicks » 04 Jul 2012, 15:23
Ah rite thanks for that is there any way i can put it back to where it should be when it went wrong
-
brucedenney
- Site Admin
- Posts: 4664
- Joined: 28 Feb 2006, 09:56
- Sage Version: v30 UK/Europe/Africa
Post
by brucedenney » 04 Jul 2012, 16:08
On later versions you can lock the numbers to prevent this.
You can set the "starting" invoice number in
Settings>Invoice & Order Defaults>Options
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming
Contact me.
-
jacqui wicks
- User
- Posts: 3
- Joined: 04 Jul 2012, 13:54
- Sage Version: v12 UK/Europe/Africa
Post
by jacqui wicks » 04 Jul 2012, 16:40
HI
Many thanks for you help, have reset the starting number now and has done three consecutive invoices so hopefuly that was it thanks again
Who is online
Users browsing this forum: No registered users and 1 guest
