Need more, need help now?
- - - - - - - - - - - - - - - - - - pay-as-you-go support - no contract - tenth of an hour billing - expert help - fast service - no call queues
Need integration?
- - - - - - - - - - - - - - - - - - with your shipping system - website - invoicing system - crm - cms - manufacturing - order import - back to back orders..
Need a report?
- - - - - - - - - - - - - - - - - - Excel reporting that pulls data from Sage - custom layouts - layouts that change adapt to your brands and/or for drop shipping.
Want web hosting?
- - - - - - - - - - - - - - - - - - Your own domain name - email - a shop - wordpress - woo commerce - ticket systems - help desks - forums - portals

Chase Letter Problems

Sage 50 general help forum - Free help and support for all general issues
Post Reply
Axel Foley
User
User
Posts: 1
Joined: 01 Jul 2012, 11:21
Sage Version: v2010 16 UK/Europe/Africa

Chase Letter Problems

Post by Axel Foley » 01 Jul 2012, 11:36

Hi,

I am running Sage 50 2010 v16.00.17.0154 and I want to use a differnet chase letter to the standard ones available.

In Report Designer I have found a letter called 'Itemised Chase Letter1' which, it appears, will list the invoices overdue by 30 days or more. My problem is getting this to appear in the selection window when I go to Customer List, select a customer/s and click the Letter icon. All that is listed are the standard 7 letters/email options.

I have tried copying the letter to the Layout folder via help/about/system info/directories etc. but have had no joy. Any help would really be appreciated.

User avatar
brucedenney
Site Admin
Site Admin
Posts: 4664
Joined: 28 Feb 2006, 09:56
Sage Version: v30 UK/Europe/Africa

Re: Chase Letter Problems

Post by brucedenney » 02 Jul 2012, 16:07

You need to copy the layuot into the layouts directory that is in the data location, not settings or program location
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.

Post Reply

Who is online

Users browsing this forum: No registered users and 1 guest