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Sage 50 2011 - won't reconcile in windows 7

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Woodies5
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Sage 50 2011 - won't reconcile in windows 7

Post by Woodies5 » 18 Jun 2012, 15:32

Hi, Ive tried it as administrator but it still won.t reconcile when the bank statement is completed. Any help greatly appreciated.
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brucedenney
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Re: Sage 50 2011 - won't reconcile in windows 7

Post by brucedenney » 19 Jun 2012, 09:00

Is the opening balance on the new statement the same as the opening balance in the Sage Bank rec for that bank account?
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leyburnsolutions
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Re: Sage 50 2011 - won't reconcile in windows 7

Post by leyburnsolutions » 19 Jun 2012, 10:48

Are you running the 64bit version of Windows 7? If so, there is a problem with the generation of PDFs (which Sage does when you reconcile) - go to www.sage.co.uk/updates and download and install the Report Designer v1.3 Update which, if you are on the 64bit version, should solve the problem.

John
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brucedenney
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Re: Sage 50 2011 - won't reconcile in windows 7

Post by brucedenney » 19 Jun 2012, 11:58

Well spotted John, I was thinking reconcile in a financial sense not the functional sense in Sage 50.

I would have suggested the PDF update. I didn't know that the report designer update includes the PDF update and is "two birds one stone" option.

Is there a way to tell what version of the PDF driver someone is using?
.
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Woodies5
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Re: Sage 50 2011 - won't reconcile in windows 7

Post by Woodies5 » 19 Jun 2012, 15:39

Hi, yes its windows 7 64bit. 'Ive downloaded the report designer as suggested and will see if this works. Thanks
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leyburnsolutions
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Re: Sage 50 2011 - won't reconcile in windows 7

Post by leyburnsolutions » 19 Jun 2012, 18:41

brucedenney wrote:Is there a way to tell what version of the PDF driver someone is using?
Not that I'm aware of unfortunately.

John
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