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no data records

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babss2007
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Posts: 1
Joined: 17 Apr 2012, 14:54
Sage Version: v2007 13 UK/Europe/Africa

no data records

Post by babss2007 » 17 Apr 2012, 15:13

Hi, hope somebody can be of assistance
Running Sage line 50 2007 13.2.15.115
Windows 7

Have just renewed my computor and have installed Sage onto this.
After restoring the backed up data onto the system i have successfully
recieved all data monitory figures and balances etc
No details have come accross with regard to names and addresses for
customers or suppliers. When looking on their records nothing has copied other
thank old invoices information, again with no address or name
Hope somebody can advise me. am a one man band and am a bit lost

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brucedenney
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Posts: 4664
Joined: 28 Feb 2006, 09:56
Sage Version: v30 UK/Europe/Africa

Re: no data records

Post by brucedenney » 17 Apr 2012, 16:09

Sage V2007 is not "officially" compatible with windows 7

You need to uninstall sage and delete the folders outlined in the clean reinstall procedure.

http://support.makingithappen.co.uk/gui ... nstall.htm

When you reinstall, do not install the C:\Program files etc... Install to C:\sage

Even then some things will not work, especially if it is the 64 bit version of Windows 7.

I would either upgrade or buy a copy of Instant Accounts. I am offering 10% off until the end of the month.
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.

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