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(newbee) "actions" problems.

Sage 50 general help forum - Free help and support for all general issues
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baz1manor

(newbee) "actions" problems.

Post by baz1manor » 31 Jan 2007, 16:45

hello, im having problems with my sage line 50, i have loads of accounts with all the information, when i click on customers, choose one and choose "actions" button, it comes up with a processing box, the box is fully green, says its done but does not dissapear and the whole prog locks up, the information IS there because i can get it to display other ways, like making vat returns and stuff, its just this one way i cant get it to come up, like i said, im a newbie and not too clued up on sage, but any info at all will be helpful.

it could be because i have forgotten my password and am gettin the "queue" file and renaming it, then logging in as "manager" ??

thanks for your time ppl..

baz.

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brucedenney
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Posts: 4664
Joined: 28 Feb 2006, 09:56
Sage Version: v30 UK/Europe/Africa

Post by brucedenney » 05 Feb 2007, 13:18

It could be a problem with user settings.

If you log in as manager, you should be able to edit / see your password.

I suggest you create a new user and try again.
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.

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