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Sage account.dat locked

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Regalauto
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Joined: 04 Nov 2011, 19:50
Sage Version: v2012 18 UK/Europe/Africa

Sage account.dat locked

Post by Regalauto » 04 Nov 2011, 19:56

Hi I have just upgraded to a five user version data storedvon a server. When we TTY o complete a function ie payment or invoice the system which ever is in use locks with the green progress bar. Tried rebooting pc and opening sage but it goes back to it's previus function and will not progress. Any ideas how to solve.

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brucedenney
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Posts: 4664
Joined: 28 Feb 2006, 09:56
Sage Version: v30 UK/Europe/Africa

Re: Sage account.dat locked

Post by brucedenney » 07 Nov 2011, 14:47

Sounds like a problems with the server not locking/unlocking files.

What version of Sage 50 are you running
What operating system are you using on the PC and on the Server
What antivirus are you using?

Have you set the Sage 50 AntiVirus exclusions?
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.

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