Allocating posted items on Sage

[Emmj]

I have recently started trying to tidy up a client’s sage database following the departure of their accountant.

In the debtors there are numerous customer accounts where there is an invoice and corresponding receipt/credit note which have not been allocated to each other - this causes huge problems when running reports and especially statements as the statement shows a credit and debit

How do I match up theses items?

Thanks

[leyburnsolutions]

Go to Bank -> Customer, select the customer and the outstanding transactions will appear. Select Pay In Full until the Receipt Amount at top right is zero then Save.

John

[Emmj]

Thanks John