Remittance Report problem

[proed]

Hi running Line 50 2010 v 16 and encountering a problem whenever I need to issue a remittance. When I select the remittance to print and click print I am obtaining the following error "the report could not be generated. No data was returned for this report". The funny thing is that this sometimes works and sometimes it doesnt. Can someone help as it is very tedious?

[b4daveuk]

I think you may need to highlight the customers that you want to make the remitance for first befor you press print.
I use the swap button at the bottom of the page that highlights all the customers first.

Regards
Dave

[proed]

Hi Dave. Selected the individual remittance and clicked print and error is coming up. Are you suggesting that there is a control in the purchases ledger to flay the remittance? rgds proed

[brucedenney]

Your problem is the result of the upgrade not quite working, the issue is that each supplier now has a set of addresses associated with them look under addresses in the supplier record. What you will find is that by setting a default preference then the remittances will print.

You could also alter the layout to not use the new tables, but that is not really a fix long term.