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Data Errors!!!

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jayjay
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Posts: 1
Joined: 05 Aug 2011, 13:31
Sage Version: v2010 16 UK/Europe/Africa

Data Errors!!!

Post by jayjay » 05 Aug 2011, 14:09

Hi, I wonder if someone could help us with a problem that has occured when checking our data. It has flagged up two errors.......

Nature of Error

Net amount in split 113855 not converted exactly, expected: 1096.67, actual: 1645
Tax amount in split 113855 not converted exactly, expected: 191.92, actual: 287.88

We've checked this transaction and it's for over a year ago and the actual amounts are correct to the invoice that has been entered.

When we've tried to correct this using - fix -but the system says it's not possible.

Is there anyway of removing these errors as everything is correct in terms of the system balancing etc.

Any help would be appreciated.

thank you.

Jamie

leyburnsolutions
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Posts: 132
Joined: 14 Apr 2011, 18:02
Sage Version: v2014 20 UK/Europe/Africa

Re: Data Errors!!!

Post by leyburnsolutions » 05 Aug 2011, 15:15

You have a couple of choices:

1. Send the data to Sage to fix (expensive and you could be without your data for 4-5 days).
2. Get a Sage Developer who offers a data fixing service to fix it for you, generally quicker and faster than Sage. I believe the Bruce who runs this forum offers such a service as does at aleast one other developer I know of :P

John

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brucedenney
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Posts: 4664
Joined: 28 Feb 2006, 09:56
Sage Version: v30 UK/Europe/Africa

Re: Data Errors!!!

Post by brucedenney » 10 Aug 2011, 12:21

I can fix it for you, It is under an hours work unless there are other issues.
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.

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