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Problem running Check Data option

Sage 50 general help forum - Free help and support for all general issues
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srpgibbs
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Posts: 2
Joined: 16 Jun 2011, 12:24
Sage Version: v2007 13 UK/Europe/Africa

Problem running Check Data option

Post by srpgibbs » 16 Jun 2011, 13:34

Hi,

I'm running Sage 2008 V14.0.12.153, on a desktop running XP service pack 3, single user license.

When I try to run the Check Data option the egg timer appears and when I look in Task Manager it advises that Sage is not responding. Also, I do get problems when updating a Customer file with a message "waiting to open:<cust name>.SLM.

I have had no problems with backing the application up and the data all appears fine.

Any ideas what might be the problem?
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leyburnsolutions
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Posts: 132
Joined: 14 Apr 2011, 18:02
Sage Version: v2014 20 UK/Europe/Africa

Re: Problem running Check Data option

Post by leyburnsolutions » 16 Jun 2011, 13:44

If Check Data is hanging then it is possible that you have data corruption, try the following:

1. Take a backup.
2. Run the Clear Audit Trail routine with a date of 01/01/1980.
3. In File -> Maintenance, run both ReIndex & Compress.
4. Run Check Data again.

John
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srpgibbs
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Posts: 2
Joined: 16 Jun 2011, 12:24
Sage Version: v2007 13 UK/Europe/Africa

Re: Problem running Check Data option

Post by srpgibbs » 16 Jun 2011, 14:03

Thanks John, I'll give that a go.
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brucedenney
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Posts: 4664
Joined: 28 Feb 2006, 09:56
Sage Version: v30 UK/Europe/Africa

Re: Problem running Check Data option

Post by brucedenney » 16 Jun 2011, 15:57

You might want to go back to the last good backup (when check data could run) if there is no joy with Johns suggestion.
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