opening balances my bugbear

[patrisha]

Hi i have just entered all the opening balances and zeroed the suspense account but on the file backup I have that annoying message sales and purchase balances disagree with debtors and creditors control I think i have cleared it but the balance ends up on the suspense account again please what am i doing wrong I need someones help thank you Patrisha.

[happiness]

Hi Patricia,

Have you entered your customer and supplier opening balances and reversed them out before entering your full opening trial balance? If not, you will have a balance on 1100 & 2100 but nothing in your customer and supplier ledger. This would cause that "annoying" but helpful message.

[brucedenney]

The most likely reason for this is that you have made a journal entry against the debtors/creditors control accounts.

You have no reason to do this, so reverse your journal and all will be well.

[patrisha]

thank you both for your help thats great