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Password

Sage 50 general help forum - Free help and support for all general issues
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wwjnr

Password

Post by wwjnr » 03 Nov 2006, 15:28

Sage appears to have lost my password!
Logon name ok, password rejected with message "you have entered an invalid password".
It worked ok yesterday! Can I reset the password somehow or what can I do?

Sage Line 50 v12.00
Windows XP
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brucedenney
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Sage Version: v30 UK/Europe/Africa

Post by brucedenney » 07 Nov 2006, 17:45

There is no way for end users to reset passwords.

However... Is it taking a very long time to tell you that your password is wrong?
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wwjnr

Post by wwjnr » 08 Nov 2006, 09:03

Yes - it does take a long time!
Support company have been changing profiles and permissions over the time it happened.
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brucedenney
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Post by brucedenney » 08 Nov 2006, 13:55

Well that could be the problem.

Try following the instructions in this posting

viewtopic.php?t=32
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