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Problems with Sage Line 50 v13

Sage 50 general help forum - Free help and support for all general issues
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Evelyn

Problems with Sage Line 50 v13

Post by Evelyn » 10 Oct 2006, 15:48

I have recently purchased Line 50 v13 and loaded it up about 10 days ago. We had a slight problem with reports which is now rectified but other errors have appeared which are more worrying. If I go to "Products" and then "Activity" Sage shuts down; if I go to Maintenance and check for errors again Sage shuts down; and lastly when I come out of Sage I get a message to say that I have not backed up for over a week (I have!). Just in case it is relevant we have 4 PC's linked into Sage - one PC acts as server. Can anyone help?
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brucedenney
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Joined: 28 Feb 2006, 09:56
Sage Version: v30 UK/Europe/Africa

Post by brucedenney » 17 Oct 2006, 07:57

Have you applied the latest patches?

http://www.sage.co.uk/updates/Line50.aspx
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Evelyn

Post by Evelyn » 17 Oct 2006, 09:07

Since I posted I have had one upgrade to V13.01. This resolved the problem with the system crashing when we went to product activity. Sage are bringing out another update this week which I hope will solve the other probs that have arisen. Not good for the stress levels this! :cry:

Evelyn
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brucedenney
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Sage Version: v30 UK/Europe/Africa

Post by brucedenney » 18 Oct 2006, 14:31

Service pack 1 has become available today.
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Evelyn

Post by Evelyn » 20 Oct 2006, 09:21

:( Unfortunately I have already installed v13.01.10.0108 so that service pack does not apply. I think there is another one coming out in a few days (hopefully)
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