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Sage will not accept password for manager

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lenny
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Joined: 15 Aug 2007, 20:07

Sage will not accept password for manager

Post by lenny » 27 Mar 2010, 10:34

I have Sage Line 50 installed on my XP Pro computer but I can't open it with the Manager - Manager username/password combination. I just get that the password is incorect. I have tried all other passwords that I can think of and also of course no password at all. I have uninstalled the program, deleted every folder relating to Sage and also deleted all the entries in the registry that I can find. I then reinstall the program but still the same problem. Apart from reinstalling XP is there anything else someone can suggest. I am installing as administrator, there are no other users on the PC.

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brucedenney
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Posts: 4664
Joined: 28 Feb 2006, 09:56
Sage Version: v30 UK/Europe/Africa

Re: Sage will not accept password for manager

Post by brucedenney » 04 Apr 2010, 12:49

What version?

The problem lies in the data set.

If you overwrite the accdata folder with the data in the demodata\accdata folder then it will open with manager and no password, but your data is lost.

There are also password recovery services available.
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