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Re: Customer Refunds

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Raouf Malek
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Re: Customer Refunds

Post by Raouf Malek » 29 Mar 2009, 10:01

Hi,

Sage 50 Acc Pro 2009, Version 15.01.18.0190

I am trying to figure out what the best to make Customer refunds:

Saying I have the customers as Courses (ACCA), I collected a deposit of 350 Euro @ 20 from each student, lodged into the bank (7000 Euro).
There are 20 students @ 3000 and I received 53.000 Euro and I lodged into the bank. There is no problem until now.

If a student wants a refund, how I will do that as I can not allocated against the student, I have set up by courses. (3000 Euro)
If I deduct 350 Euro for Admin fees, how I manage do that in Sage.

Please reply with the figures above.

Regards

Raouf Malek
Raouf Malek

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brucedenney
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Posts: 4664
Joined: 28 Feb 2006, 09:56
Sage Version: v30 UK/Europe/Africa

Post by brucedenney » 03 Apr 2009, 11:57

Issue a credit note tot he customer. Leaving a -tve balance on the account then do a customer refund transaction to pay off the -ve amount.
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