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Problem running VAT return

Sage 50 general help forum - Free help and support for all general issues
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Winnie the Poo
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Joined: 18 Aug 2008, 23:11

Problem running VAT return

Post by Winnie the Poo » 28 Oct 2008, 23:17

I am using version 15.00 SAGE line 50
When I run VAT report for the quarter it calcutes the VAT figures but when I try to print it it hangs. I have to cancel out of the VAT screen and when I do I get an error message "End program- the program is not responding ..."
I have installed all SAGE updates
Can anyone advise
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brucedenney
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Joined: 28 Feb 2006, 09:56
Sage Version: v30 UK/Europe/Africa

Post by brucedenney » 05 Nov 2008, 17:30

Can you print other reports?
Can you print layouts?
Can you print the report to Preview?
What printers have you got installed?
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.
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cragar
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Joined: 19 Jan 2009, 18:57

Printing VAT reports

Post by cragar » 19 Jan 2009, 18:58

I have just come across exactly the same problem. Did you ever resolve it and if so how?
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niceguyedy
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Joined: 14 Jan 2009, 09:10

Post by niceguyedy » 22 Jan 2009, 11:22

known issue. on certain data sets after upgrading, if using VAT cash accounting it hangs, it is fixed by restore a report backup from the website.

a workaround is to backup, reconcile, then print it from the manage vat archive, then restore the backup.
or just reconcile then print

call sage for the fix, they will show you what to do.
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cragar
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Joined: 19 Jan 2009, 18:57

VAT printing

Post by cragar » 22 Jan 2009, 12:40

Thanks. I'll do that.
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