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cannot run reports or help

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stella
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Joined: 02 Jan 2008, 01:47

cannot run reports or help

Post by stella » 02 Jan 2008, 01:55

Hello

This is my first time on here, I hope someone can help!

We have moved offices over Christmas, and bought a couple of new PC's. These need to have the Sage application and data on them. We have Sage 2007 v13

We took back ups of the app on the old PC and have installed Sage on the new PC. All looks ok except we cannot run reports and the help files are not showing. The error message is " unable to connect to data source. check configuration"

We have tried everything we can think of including reinstalling the OBDC drivers as a result of reading another post here. But it is still not working.

Would appreciate any advice,

Many thanks,

Stella

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brucedenney
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Joined: 28 Feb 2006, 09:56
Sage Version: v30 UK/Europe/Africa

Post by brucedenney » 10 Jan 2008, 21:19

Check the data path, it should not end in /ACCDATA if it does then Line50 works, but reports don't.
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.

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