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password problem

Sage 50 general help forum - Free help and support for all general issues
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pete50

password problem

Post by pete50 » 07 Sep 2007, 08:51

Following a power cut Sage now asks me for a password to enter the programme. I have never set up a password and do not want one. The originals from the activation do not work. Any ideas how to bypass this?
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scorpio

Re: password problem

Post by scorpio » 11 Sep 2007, 14:28

pete50 wrote:Following a power cut Sage now asks me for a password to enter the programme. I have never set up a password and do not want one. The originals from the activation do not work. Any ideas how to bypass this?

try typing in 'manager' let me know if it works
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pete50

Post by pete50 » 18 Sep 2007, 07:44

Comes back with invalid password I'm afraid.
Thanks for the idea.
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brucedenney
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Sage Version: v30 UK/Europe/Africa

Post by brucedenney » 02 Oct 2007, 12:12

what version of Line 50?

Is it a network installation?

Is it multi company?
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.
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pete50

Post by pete50 » 12 Oct 2007, 11:53

v11.01 10 Companies 1 had a password set but even that does not work after the power cut. Getting desperate enough to pay Sage £75!!
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pete50

Post by pete50 » 12 Oct 2007, 11:54

not networked.
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brucedenney
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Posts: 4664
Joined: 28 Feb 2006, 09:56
Sage Version: v30 UK/Europe/Africa

Post by brucedenney » 17 Oct 2007, 10:58

Do you get the menu to choose the company?

Please confirm that on selecting a company it only asks for a password, not a username and password.
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.
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pete50

Post by pete50 » 18 Oct 2007, 07:12

Thanks for attempts at help guys. Not sure what happened in power cut but was just asking for password which had never been set up. I have managed to get round it by borrowing a friend's computer. I first checked that the data was still OK by transferring it across to his machine and checking. I then transferred the demo data from his machine to a new Company on my machine which stayed open. I was then able to switch to the affected Company without hinderance.
When I exited all and went back to the affected Company I was able to access it immediately without being asked for a password.
Hope this might help anyone who gets the same problem.
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